Privacy Policy

Silvana (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://silvana.store.shoopy.in

1. Information We Collect
We may collect the following types of information when you use our website:

Personal Information: Name, email address, phone number, payment details (if applicable).

Non-Personal Information: Browser type, device information, IP address, and cookies.

User-Provided Content: Any information you submit through forms, comments, or contact pages.

2. How We Use Your Information

We use the collected information to:

Provide and improve our services.

Process payments and transactions.

Respond to inquiries and customer support requests.

Send newsletters, promotions, or updates (if you opt in).

Monitor website usage and analytics.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve user experience.

Track website performance and analytics.

Personalize content and advertising.

You can disable cookies through your browser settings, but some features may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

Service Providers: For payment processing, hosting, analytics, or email services.

Legal Requirements: If required by law or to protect our legal rights.

5. Data Security

We use reasonable security measures to protect your personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal information.

Opt out of marketing communications.

Request a copy of the data we hold about you.

To exercise these rights, contact us at [your email/contact info].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children’s Privacy

Our services are not directed to individuals under 13 (or 16 in some regions). We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

☎️ Call: 7679068979

📧 Email: mpinaki0203@gmail.com

📍 Address: Lalpur (Near Ramkrishna Mandir), Chakdaha, Nadia, West Bengal -741222